Due to changes in Google’s Android file security policies ArtRage is now required to store your paintings in secure app-internal storage. To import your previous artwork automatically, you can allow ArtRage access to the previous storage location, the ArtRagePaintings folder on your device. Here is what you need to do: From the gallery menu (top […]
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Unfortunately, this isn’t possible. ArtRage app licences are tied to your app store account.nnThis will mostly only apply to users who purchased through GALAXY Apps (or received it free from GALAXY Gifts) and want to use ArtRage on a non-Samsung device. […]
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Unfortunately the Google Play Store, Amazon Android Store, and GALAXY Apps are separate systems, and we have no way to transfer sales information. […]
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The Google Play Store allows you to refund your purchase automatically within the first fifteen minutes, and we can refund purchases if you have a problem with your product, but we are unable to directly refund purchases made through GALAXY Apps or iTunes. You will need to contact the individual store support directly.nnIf you are […]
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If when you launch ArtRage, you are asked to validate it every time, or can only run it when connected to the internet, this is likely due to a problem with the Google Play Store license for ArtRage. Try the following steps to correct the problem. The Google Play Store app and the Google Play […]
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Yes! ArtRage for iOS supports the Pressure and Tilt features of the Apple Pencil stylus on compatible devices. […]
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Yes! ArtRage for iOS lets you share files via iCloud Drive using Import and Export options. The app also supports the iOS Files app which allows you to share your files with other apps on your device including apps that provide cloud services. […]
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For iOS.nnTo Import images for painting on iOS follow these steps:nnIf you are currently painting tap the ArtRage logo button on the ArtRage toolbar and go to your Gallery using the option in the menu that appears.nTap the + button at the top right of the Gallery screen.nSelect one of the three Import options in […]
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If when you try to paint, nothing is visible:nnCheck the current selected colour at the bottom right and make sure that it’s not set to white.nIf you are using your finger, if you have previously set the app to use only a stylus, this could be the cause. Check your stylus preferences.nnnnIf when you try […]
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If you experience a crash while using Artrage for Android, please contact us for assistance so that we can do some troubleshooting with you. When contacting us, please let us know:nnWhat you were doing when the crash occured in as much detail as possiblenWhich version of Artrage for Android you were using ( the free […]
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